Saturday, February 17, 2007

Press 1 if You are Annoyed

Don't you hate navigating through the endless menu items in some mega-corporation's automated phone system only to find YOUR problem is not among those listed? Wouldn't you like to talk to a real human being? Don't you hate it when the automated system asks you to enter a bunch of information and, when you finally reach a real person, they ask for the information AGAIN! Wasn't the computer listening to you the first time?

The folks at GetHuman.com help you cut through all the automated garbage and speak to a "sentient being" at hundreds of companies through their list of direct-to-human numbers, tips, and tricks.

My personal method of defeating an automated answering system is simply to act like an idiot. When the computer asks for your zip code, answer "Cheese Sandwich." The computer will usually try a few more times with "I'm sorry, I didn't understand your reply." Keep feeding it nonsensical answers and it will finally give up and route you to an operator. Happy dialing!

No comments: